About Us
At NuraWear, we believe everyday footwear should be simple to wear, comfortable, and quietly elegant. The shoes you reach for most should carry you through a full day — without asking you to choose between looking put-together and feeling at ease.
In a fast-paced world, the right pair isn't about standing out. It is about pieces that fit naturally into daily life and go the distance, from the morning commute to evening plans.
NuraWear was created to offer a carefully selected range of women's sneakers designed for everyday wear. Our focus is on styles that are comfortable, versatile, and easy to live in — cushioned and ready for whatever the day holds.
Our goal is simple: to provide reliable products and a clear, transparent shopping experience that customers can trust.
NuraWear primarily serves customers located in Australia, with orders fulfilled through our international fulfillment and logistics partners to support efficient delivery and order processing.
NuraWear is a trading name of Martlaz Limited, a company registered in the United Kingdom.
Our History
The idea behind NuraWear began with a simple observation. Too often, women's shoes asked for a trade-off: comfortable but plain, or beautiful but hard to wear all day.
We saw an opportunity to approach things differently. NuraWear was built to focus on footwear that pairs cushioned comfort with clean, timeless design. Rather than chasing trends, the emphasis has been on clarity, wearability, and consistency.
From the beginning, the objective has been to create a store where customers know what to expect: clear product information, straightforward purchasing, reliable delivery, and responsive support. As the brand continues to evolve, these principles remain central to everything we do.
Our Mission
Our mission is to provide comfortable, versatile footwear that supports everyday life. We aim to offer shoes that combine all-day comfort, timeless design, and dependable quality.
At the core of our mission is a commitment to clarity, transparency, and continuous improvement. Every decision we make is guided by the goal of creating a simple and dependable experience for our customers.
Our Vision
Our vision is to develop NuraWear into a brand recognized for comfort, timeless style, and thoughtful selection within women's footwear.
We aim to build a store that customers return to not only for products, but for the confidence that comes from consistent service and clear communication.
Our Values
Comfort First
We prioritize footwear that feels as good as it looks, designed for all-day wear.
Timeless Design
We favour clean, versatile styles over passing trends.
Transparency
Clear product information and honest communication are essential to building trust.
Customer Focus
We prioritize responsiveness and aim to provide support that is helpful and timely.
Consistency
We believe long-term trust is built through predictable, reliable service.
A Message From the Team
When NuraWear was first developed, the goal was not simply to launch another online store. The intention was to create a place to find footwear that feels effortless — supported by a reliable and transparent experience.
Comfort and confidence go together. The shoes you wear every day should support both, without adding friction to your routine. From the earliest stages, the focus has been on building a store where customers feel sure of what they are purchasing and how the process works.
To every customer who chooses NuraWear, we appreciate your trust and the opportunity to be part of your everyday.
— The NuraWear Team
Our Commitment
As NuraWear continues to grow, our commitment remains consistent: providing reliable, comfortable products; maintaining clear and transparent communication; offering responsive customer support; and continuously improving the overall shopping experience.
We believe strong brands are built through consistency, clarity, and trust over time. At NuraWear, we are committed to building that trust with every order and every interaction.
Contact Information
Store Name: NuraWear
Company Name: Martlaz Limited
Company Number: 16614951
Business Address: 13 Unit 155047, Courier Point, 13 Freeland Park, Wareham Road, Poole, United Kingdom, BH16 6FH
Email: support@nurawear.co
Phone: +61485920711
Contact Form: Contact us
Customer Service Hours: Monday to Friday, 9:00am–5:00pm (AEST). Saturday and Sunday: Closed.
Response Time: We typically respond within 24–48 business hours.